Introduction
This privacy policy outlines how MahaKumbh 2025 collects, uses, and safeguards information that is collected through the use of our mobile application. By using our application, you agree to the terms of this privacy policy.
Information We Collect
Personal Information
This app collects information such as personal information like name, email address, phone number, family member info. The collection of personal information is intended to satisfy safety requirements of users and facilitate access to the services and products available on the website.
MahaKumbh Forum
When users participate in public forums or other interactive features on the application, any personal information they share, such as comments, messages, files, or photos, becomes public. This information is accessible to all users and is no longer private. Therefore, users should be cautious about sharing personal details in public forums, as they are sharing it at their own risk. Once their information is made public, it can be viewed and accessed by anyone.
Usage Data
We may collect non-personal information about your usage of the app, including:
Log information including crash logs and performance data
Location data – for tracking users and their team members
Third-Party Services
No data collected by third-party services
How We Use Information
We use the information collected for the following purposes:
To provide and maintain the app's functionality: Live location tracking, itinerary preferences including AI assisted tour/trip planning and management.
To improve and personalize the user experience: Suggestions for nearby tourist spots, restaurants and accommodations as well as taking appropriate action(s) for user complaints submitted through the application.
To communicate with users about updates or promotions: This includes: purchase and sale of goods and merchandise.
To communicate with users via alerts for public safety: Users may receive notifications via email or phone (SMS/call) regarding fire hazard alerts, panic events and missing child (for parents).
Data Security
We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy in the app.
Contact Us
If you have any questions or concerns about this privacy policy, please contact:
Isha Srivastava at isha@insigniaconsultancy.com